Mindset Media Ltd

Registered in England & Wales
Registered Company Address: 30 Churchill Place Churchill Place, London, England, E14 5RE.
Company Registration Number: 13336483
Email: info@mindset-media.co.uk
Last Updated: 13/01/2025

Overview

Mindset Media Ltd (hereinafter ‘Mindset’ or ‘We’) collects, stores, and processes personal data to provide services on behalf of our customers and webpage users.

You can find out more information about what personal data is from the ICO at https://www.ico.org.uk. Essentially, it is information that identifies you as a living individual.

We take data privacy very seriously. Mindset Media Ltd is a data controller registered with the ICO. We have a Data Protection Officer overseeing and reporting on compliance, and we fully recognise the importance and sensitivity of your personal information. We only collect the minimum personal information relevant to processing your enquiries and to protect children from using our sites. If you are under 18 years old or aged over 75, please do not use our sites or submit your personal data to us.

What This Notice Covers

This privacy policy covers the personally identifiable information Mindset Media Ltd collects when you are using any of our homepages, websites, or landing pages, or when you complete and submit an online form powered by our Discount Program. Only when it is appropriate and necessary to your enquiry do we process information about your health to ensure we connect you with the right service provider that precisely fits your medical condition(s).

Data Protection Compliance

Mindset Media Ltd stores and processes personal data in accordance with all current Data Protection legislation, including the UK GDPR, the Data Protection Act 2018, and the Personal and Electronic Communications Act, as well as all other relevant legislation, e.g., the Equalities Act 2010.

We also automatically receive and record information from your browser, including your IP address, to prevent fraudulent use of our systems and to protect and validate our customers’ enquiries.

Use of Collected Information

When you fill out one of our forms, it is in our legitimate interests to use the information you have provided so we can service your enquiry by:

Providing you with a relevant partner who can discuss or negotiate your requirements in more detail.
Improving our site for the greater satisfaction of our customers' browsing experience and goals.

Discount Program

Many of our landing pages are powered by our Discount Program, which enables you to receive discounts on various products and services, as well as additional discounts we facilitate for you with our service providers, such as for Wills, Living Trusts, estate management products and services, home improvement partners, estate planners, renewable energy suppliers, hearing aid partners, property sales partners, and business services partners.

Due to data protection legislation, we can only provide you access to the discount program if you provide us with your consent. This is clearly marked as a separate process and requires you to consent to join. If you do not wish to join our Discount Program, please do not provide consent. We will still process your original enquiry for the service you want. However, if you wish to participate in both your enquiry and the discount Program, you must provide additional consent to join.

Communication Preferences

If you wish to join our discount program, you may also be asked for your consent on the type of communication you prefer (singly or in combination) – SMS, Email, or Telephone call. Please note that if you do not provide a way for us to contact you, we may not be able to fully service your enquiry.

If you are under 18 years old or living outside the EU or UK, please do not fill in any of our forms as we only provide services for customers over 18 residing in the UK or EU.

Data Security

All information you provide to us is securely transferred, encrypted during transmission, and securely stored. When it is no longer needed, it is safely and securely destroyed. We have an appropriate policy document in place for processing any sensitive information related to health enquiries.

Types of Personal Information Collected

Mindset Media Ltd collects and processes the following personal information about you to handle your enquiry and match you with the supplier(s) that meets your requirements, as well as to protect against fraud:

Customer Information: Name, contact details, data relating to your health (for medical enquiries), and any other information or personal data you provide to assist with your enquiry. We also collect IP addresses, website data, and analytical data.
Employee Information: For employee applications, we process the minimum personal data necessary for recruitment, onboarding, and employee management, as outlined in our staff manual.

Retention Periods, Usage, and Legal Bases

Under the UK GDPR, the lawful bases we rely on for processing both customer and staff information are as follows:

Where we have a contractual obligation, legal obligation, or vital interest (staff data only).
Legitimate interest for a single enquiry or Consent (for discount Program participants)

Type of Information	Purpose for Collection	Legal Basis for Processing	Retention Period
Customer Information	To enable the provision of services or discounts.	Legitimate Interest or Consent (discount Program only)	12 months for single enquiry; 24 months for discount programme.
Medical Enquiries	To provide correct medical services and discounts	Legitimate Interest or Consent (discount Program only)	18 months for single enquiry; 24 months for discount
Employee Information	To enable suitable onboarding and lawful management of staff	Contract, Legal Obligation, Vital Interest, Legitimate Interest	1 year from data collection

For our Discount Club, if you do not engage with us for 24 months, we will re-apply for your consent to continue storing your data. If no reply is received, we will automatically delete your data and account after 24 months from initial data collection.

Data Handling and Storage

All customer data is processed and stored in the UK and securely destroyed when it is no longer needed, or when you opt out or do not engage with our Discount Club for 24 months.

Data Collection Methods and Purpose

All personal information processed is directly provided by you so we can match you with a suitable service partner according to your circumstances.

By consenting, many users subscribe to our Discount Club, offering discounts across a variety of services and products. For more details on obtaining these discounts, contact us at info@mindset-media.co.uk.

Disclosure of Your Data

When you complete an enquiry, you consent to us disclosing your personal information to the following parties:

Blootek Ventures Limited T/A Bettermov – Company Number 11833187

Your Data Protection Rights:

Under data protection law, you have rights including:

Right of access – to ask for copies of your personal information.
Right to rectification – to correct inaccurate or incomplete information.
Right to erasure – to request erasure of your personal information in certain circumstances
Right to restriction – to restrict processing in specific circumstances.
Right to object – to object to the processing of your personal information in specific case
Right to data portability – to request transfer of your personal data to another organisation or to yourself.

No fee is charged to exercise these rights, and we respond within one month.

Opting Out and Consent Removal:

To opt out, use the link in our communications or contact us. You can remove your consent anytime by contacting us directly.

Contact Information

For enquiries about your data or to exercise your rights:

Email: info@mindset-media.co.uk
Address: Mindset Media, 30 Churchill Place Churchill Place, London, England, E14 5RE.

You may also contact the Information Commissioner’s Office at:

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline: 0303 123 1113
ICO Website: https://www.ico.org.uk